Tool for Automation (I)
ATEC + ID offer services for the implementation and customization of ticketing systems for corporate processes, since we consider these systems as the priority tool to be deployed within a digital transformation plan.
... , but why can they be of interest to you?
The answer is simple, the automation of processes with ticketing systems achieves the following objectives:
- Eliminate operative work.
- Eliminate unnecessary stages.
- Eliminate manual steps and avoid human errors.
- Use the right profile at the right time.
- Send and receive feedback.
- That the activities do not depend on specific people but on specific procedures.
- Accumulate a knowledge base and offer it as an asset to the entire organization.
- Take advantage of new technologies to facilitate, simplify, reduce and liven up work.
- Allow to have data to measure, analyze and improve, giving visibility of this through operational KPIs and quality KPIs.
Are you interested in automating any process ? ...
These are some of the activities in which we can collaborate:
- Identify the processes and classify them.
- Establish a digital transformation plan.
- Analyze the process to automate.
- Design the inputs, activities, tasks, roles, participants and outputs.
- Implement the process
- Evaluate the process.
- Establish the KPIs of the process.
- Document the process.
- Train in the process.
- Participate in the continuous improvement of the process.